Privacy Policy

Effective Date: 28 October 2025
Last Updated: 28 October 2025

Thank you for choosing to be part of our community at Fleur Bliss. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to all information collected through our website www.fleurbliss.com, and/or any related services, sales, marketing, or events.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on the website

  • Place an order

  • Subscribe to a newsletter

  • Contact us

Personal Information Collected:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

Automatically Collected Data:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Device information

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Send administrative emails (order updates, account alerts)

  • Send promotional emails (only if you opt-in)

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers (e.g., payment processors, shipping companies)

  • Analytics Providers (e.g., Google Analytics)

  • Legal Authorities, if required by law or to protect our rights

All third parties are required to protect your data and only use it for specific purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookies through your browser settings.

Types of cookies:

  • Essential cookies

  • Performance cookies

  • Functionality cookies

  • Targeting/advertising cookies

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Opt out of marketing communications

To exercise your rights, please contact us at: [your email/contact form]

6. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

[Your Company Name]
Email: [your email address]
Phone: [your business phone]
Address: [business address]