Effective Date: 28 October 2025
Welcome to Fleur Bliss (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website www.fleurbliss.com (the “Site”) and any related services provided by us. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before using our services.
1. General Information
Fleur Bliss is an online store based in Singapore that offers preserved and fresh flower arrangements (“Products”).
By purchasing from us, you agree that you are at least 18 years old or have parental consent to make purchases through our Site.
2. Products and Availability
All Products are subject to availability. We make every effort to display accurate images and descriptions; however, colors and appearances may vary slightly due to photography and screen differences.
We reserve the right to modify or discontinue any Product at any time without prior notice.
3. Orders and Payments
By placing an order, you agree to provide accurate, complete, and current information.
We accept the following payment methods:
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Credit cards
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PayPal
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PayLah
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PayNow
All prices are listed in Singapore Dollars (SGD) unless otherwise stated. Orders will only be processed once full payment has been received.
4. Shipping and Delivery
We currently deliver domestically within Singapore only.
Delivery times and fees are displayed at checkout. While we strive to meet estimated delivery times, delays may occur due to factors beyond our control.
5. Returns, Refunds, and Exchanges
Due to the perishable and delicate nature of our products, we do not accept returns, refunds, or exchanges once an order has been placed and confirmed.
Please inspect your order upon delivery and contact us immediately if you receive a defective or incorrect item.
6. Subscriptions and Recurring Orders
If you subscribe to recurring deliveries, your subscription will continue until cancelled. You authorize us to automatically charge your selected payment method for each recurring order.
You may cancel or modify your subscription by contacting us at least five (5) days before the next scheduled delivery.
7. Intellectual Property
All content on this Site—including text, images, logos, and graphics—is the property of Fleur Bliss and protected by applicable intellectual property laws.
You may not copy, reproduce, or use any materials from this Site without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Fleur Bliss shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or Products.
Our total liability for any claim related to your purchase shall not exceed the amount paid for that specific order.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our Site after such changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us via:
WhatsApp: +65 9487 1982
Website: www.fleurbliss.com